DELIVERY

Lansdowne Appliance Gallery delivers a great number of appliances per week. When your goods are ready to be delivered, Our Delivery Service will contact you either by telephone or email to schedule a delivery time that best suits your needs. We will call you the day before arrival confirming your delivery, Please arrange a clear path for delivery, free of debris, toys, snow etc.
For deliveries to an apartment or high-rise please speak with your building representative to book elevator access. Pre-measure your doorways, entrances and hallways to ensure your new product will fit. Infrequently products may be a tight squeeze, we may ask you to approve the delivery person's attempt, and emancipate them of all liability.

If you find any damages you must inform Lansdowne Appliance Gallery as soon as the product is unboxed. Once the item is unboxed you will be asked to sign that you have inspected the delivered item and that is received in good condition. If there is any damage found to your item, we will repair or replace the damage item promptly.

Included is placement of your new appliance in the area of your home as requested, If needed we will also recycle your old appliance that is being replaced. Please be sure to disconnect and drain your old appliance before the arrival of our delivery team.

Delivery Charges:
Delivery charges are based on the amount of products being delivered, and the location of the delivery. Delivery fees start as low as $75.00 for first two items. This includes the placement of the appliance in the area of your home as per your request, with removal of all packing debris.
As well we offer a driveway drop service for as little as $40.00 both styles of delivery require that someone be onsite that can approve and accept the delivery.

We will also:
Connect your freestanding appliance to existing services (excludes gas appliances/dishwasher lines) and Level it. Special services can be arranged via our service dept such as built in appliance installs.

Appliance Installation Process:
For an extra fee installation can be requested. This is an excellent resolution for people who don't have the time or the tools to install their new built-in-appliance. This includes dishwashers, cook tops and wall ovens. We will disconnect your old appliances and install your new one according to local codes and regulations. We do not include the parts or labor required to modify existing services, flooring, cabinetry etc. Please visit our
installation page

Appliance Product Pick up:
Pickup from our warehouse in Victoria is available free of charge. When your item is ready for pick up we will call or email you. In order to pick up your items please bring a copy of your invoice, photo ID. PLEASE NOTE: If you fail to bring required identification you may not pick up your merchandise, no exceptions. Items picked up will be in their original packaging. Any installation you may need to take place for these items is the responsibility of the customer. Pickup does require pickup arrangements with us so that we can make ready your appliances.

Damage Claim Form

This form is required to process any delivery damage or request compensation for any delivery damage. Please note that the manufactures of appliances have very strict rules with how a damage claim is processed and all claims are subject to refusal. You are not insured against damage and may be asked to return your appliance(s) at your expense and a new appliance(s) would be supplied as replacement.

Should you have any questions please contact our service dept at 250-383-1275